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"Whether you are in a turnaround situation or keeping a well-oiled machine rolling
forward, the emphasis on behavior is what puts points on the board, builds credibility
with employees and customers, and leads to sustainability."
- David Moran
President and CEO
Heinz North America
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"Behavior is a key enabler!"
- Dave O'Reilly
Chairman and CEO
Chevron Corporation
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"Setting strategy is the easy part. Successfully executing strategy is where great
leaders are made."
- William R. Johnson
Chairman, President and CEO
H.J. Heinz Company
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"The behavioral approach has made a huge difference in our organization. The before/after
is startling... We have more than tripled earnings in a very competitive industry-the
proof is in the pudding."
- Don Hamm
President and CEO
Assurant Health
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"By simply understanding why people do the things they do enables leadership to
create an environment where tapping discretionary performance is the key to exceeding
business results... It gets to the heart of what we should be doing as leaders."
- Delores L. Conway
Leadership Development Manager
CIGNA Healthcare
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"I truly believe this is the key to the high levels of performance we are looking
for."
- Mary Ann Zigler
HR Business Partner
Blair Corporation
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"Culture is driven by leaders' behavior. These are the differentiators that distinguish
the truly great companies, where people are energized and accomplish extraordinary
things."
- Tom DiDonato
EVP, Human Resources
American Eagle Outfitters, Inc.
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"...using these behavioral tools has proven to be highly successful in engaging
the hearts and minds of our leaders. The outcome enabled the environment for a positive
cultural change...leading to superior business results."
- Roland Kell
General Manager
Chevron, Pascagoula Refinery
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"The principles and tools of behavioral science have helped us improve behaviors-especially
leadership behaviors-for better performance throughout the company."
- Jim Tighe
Former Manager
Corporate Quality, Chevron Corporation
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"...I was never exposed to the behavioral science underlying why people perform
or choose not to act. Now I understand how consequences drive everything we do."
- Phil Sprick
Strategy Execution Coach
Stewart Enterprises
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"We feel so strongly about the behavioral approach to strategy execution that we embedded it into our cornerstone leadership development experience for our most senior managers, and our leaders responded by calling it 'the best leadership development experience of their careers.'"
- Harvette Dixon
Director, Learning and Development
PPG Industries, Inc.